I have grown to dislike and even distrust the use of statistics, particularly in the form of percentages. (See here and here for examples of why this is so). Admittedly, some uses are rather comical. For instance, just the other day there was an advert on TV for mascara (Maxfactor, I think it was) and the voice-over made grand statements about women’s views on the product. Based on the VO’s claims, one would think that he was speaking for the whole of womankind. Hardly. At the bottom of the screen appeared the percentage of women supporting the claims made and number surveyed. The figures? 74% of 70 women!¹ No typo. Seven, zero. My first (cynical) thought was: “So, you [Maxfactor] basically got your own PR department to offer some opinions.”
As benign or even banal as this instance might be, it adheres to or relies on (and possibly even perpetuates) a rather malignant rhetorical ploy: shape opinion on the basis of persuasively strong claims supported by high percentages.² For example: “The majority of people (78%) believe _[insert hot-button issue here]_ should be permitted” or “…feel that _____ is unfair.” The underlying assumption appears to be: with language such as “majority” or “most people” and percentages exceeding 50%, we can make the issue appear to be prevailing and widespread, and if we can get people to believe the language and percentages, then we can shape public opinion in a particular direction. To remain in my cynicism, this usually means: the “majority” we’re documenting is the cultural norm, so you might want to get on board rather than fight against the “majority” view.
However, because I am that annoying person who asks, when confronted with percentages: ” ‘x’% of how many surveyed?”, and because the survey pool is hardly ever deep and wide enough or representative of the whole, I will neither be persuaded by the claims made (because they do not represent the whole they claim to) nor accept the data to be empirical evidence of public views/opinions (because it’s not). Moreover, I will not pretend that, say, 1500 people surveyed constitute a “majority” view and that I must accept their view, which is really a “minority” one (based on comparative figures), simply because they’re touted as the majority in a particular survey. In fact, I don’t have to accept anything simply because a few say so–and do so rather loudly (i.e. delusionally pretending to be the many).³ I accept things because they are worthy of acceptance, but that requires an entirely different (and more substantial) kind of conversation.
¹ I’m not sure if they’re doing this in the States (or anywhere else), but here in the UK it is now common practice in adverts to show both the percentage and the number of people surveyed.
² It is, therefore, no wonder that the survey-data is either tucked away at the end of the article or on a completely different site.
³ Current issues in American politics illustrate what happens when a few are allowed to shape the many, and do so on the assumption that the few are portrayed as more powerful than the many.