We are going to have to stop penalising people for making that most human of gestures–a mistake. . . . So long as there’s an opportunity to profit from the simple, unintentional mistakes of others, then there will always be a desire to do so. To lash out. To blame. To turn some poor unfortunate soul who just happened to be in wrong job on the wrong day into a human punchbag.
– Jeremy Clarkson, The World According to Clarkson (2004), 76